Why do you need my Facebook Login email address or Facebook User Name?

Each coupon printed using our system is linked to a user's Facebook account. If you need help with reprinting a coupon, we will have to find your unique Facebook Account ID in order to verify for security reasons.

We can find your Facebook Account ID by either using the primary email address associated with the account (always the email you log in with) or by using your Facebook Username (which is located inside the URL of your timeline).

Our support representatives may refer to these two things differently, but the goal is to make sure we help you with the correct Facebook Account and our support representatives will never attempt to gain access to your Facebook Account.

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